Policy


All items in our store are handmade and naturally-dyed.  Because of the nature of the raw materials, dimensions and exact colouring may vary from piece to piece.  The dimensions for the handspun and handwoven cotton pieces are dictated by the width and weave structure of the cloth, which varies from weaver to weaver. The shades of colours come from living sources and so can vary seasonally as well as from one dye-lot to another.  

 

All sales are done through Paypal or Stripe - Stripe will allow you to pay with a credit card. You can also pay by bank transfer - please contact us to arrange.

 

Shipping

Shipping is free for all purchases above €1000 and is charged at a flat rate for purchases below €500 and between €500-€1000. 

Postage is handled through France's postal service, La Poste, and is tracked and insured.  Upon request, shipping can be organised via DHL, and all orders above €1500 will automatically be shipped by DHL.  All care is taken,  but we can not accept responsibility for items missing or damaged in transit. Items will be insured for their full value and this information will be passed on to the client. 

We are not responsible for taxes or additional fees charged upon arrival, these are the buyer's responsibility. We cannot mark goods as gifts. 

We cannot offer returns, so all sales are final. Any information shared with this site (for example for the purposes of purchasing a piece from this website) will not be held, and we do not save or share this information. 

Please ask all questions you may have before purchase, we are more than happy to assist in any way possible. Your purchase through this website signifies that you have read and agreed with these terms.